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Company name: BLUE STAR TRADING LIMITED

Company Address: RM C, 6/F, WORLD TRUST TOWER 50 STANLEYSTREET CENTRAL HK

Shipping Policy

This Shipping Policy outlines how we process, ship, and deliver orders placed on our website. It covers shipping options, costs, delivery timelines, and related procedures.

A clear shipping policy helps set proper expectations, reduces customer confusion, and builds trust.

Orders are processed within 1 business days (Monday–Friday, excluding public holidays) after payment confirmation.

  • Orders placed after [5:00] PM will be processed the next business day.
  • We do not process or ship orders on weekends or public holidays.
  • You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Return and Refund Policy

We have a 7 -day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You‘ll also need the receipt or proof of purchase.

You have 7 calendar days from the date your order is delivered to initiate a return.